🔔 Important: In order to create a retargeting audience you must have the Dataset (or Pixel) installed on your website and tracking all relevant events.
Video Guide
Building Website Visitors Audience
Open your ad account → https://adsmanager.facebook.com/adsmanager
Go to All Tools

Click Audiences
Click Create a Custom Audience

Select Website

Click Next

Ensure the correct pixel is selected as the source.
Events leave set to All Website Visitors (unless you want other parameters)
Set your
#of days in the Retention field
🔔 Important
Different businesses require different number of days. In general, the higher the cost the more days you’ll want to include here. Some standards are the following:10 Days is good for most ecommerce brands where goods are sub $250
30 days is the average for most lead gen business
90 days is great for B2B businesses
Name the audience Website Visitors (
#of Days)Click Create Audience
🎉 Your retargeting audience is built, next let's build a Purchasers audience so we can exclude anyone who has converted from seeing our ads again.
Building Purchasers Audience
Go back to Audiences & create a new audience
This time we’ll set the Event to purchase or lead (depending on your business).
For this example, we’ll do Lead

Set your
#of days in the Retention field
🔔 Important
Different businesses require different number of days they want to exclude. In general, you should have an idea of the cadence someone orders from your business and exclude the difference.14 Days is good for most ecommerce brands
30 days is good for subscription services or services that renew
180 days (max) is typical for lead generation campaigns
Name the audience Purchasers (
#of Days)Click Create Audience
Creating the Campaign
Head over to your ad account → https://adsmanager.facebook.com/adsmanager
Create a new campaign
Select Sales for ecommerce brands or select Leads for lead generation campaigns
🔔 Pro tip
You can also test the awareness objective with these audiences and get some results for a fraction of the costName your campaign whatever you deem fit → 03. BOF | Leads | ABO
In the Ad Set is where we’ll set our audience.
Scroll down to where you see Custom audiences
Here you’ll select your Website Visitors (
#of Days)Than Exclude your Purchasers (
#of Days)
🎉 Your retargeting campaign is built, finish setting up budgets, placements, and ads. You are ready to launch!
